Shipping policy
This Shipping Policy explains how Circulation Goods processes and ships orders placed on circulationgoods.com. Business days are Monday through Friday, excluding public holidays.
Order processing
Orders are prepared for shipment after payment is confirmed. If an item requires additional handling time, that will be noted on the product page and will take precedence over the general timing on this page.
Delivery estimates
Estimated delivery time for most orders is an estimated timeframe shown at checkout. Delivery estimates are provided in good faith and are not guaranteed; actual delivery times may vary based on the destination, the carrier, and factors outside our control.
Shipping details
- Available shipping methods and costs are shown at checkout
- Tracking information is sent when it is available from the carrier
- Delivery timing can vary by destination, carrier, and circumstances outside our control
Shipping costs
Shipping costs, where they apply, are calculated and displayed at checkout before you complete your order.
Order tracking
When your order ships, we will send tracking information by email when it is available so you can follow your delivery.
Delivery issues
If your package is delayed, appears lost, or is marked delivered but you have not received it, please use our Contact page so we can help. If your order arrives damaged, keep the packaging and contact us promptly with photos so we can arrange a replacement or refund as appropriate.
Address accuracy
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly entered address. If a package is returned to us because of an address issue, we will contact you to arrange reshipment.
International shipping
Where international shipping is offered, orders may be subject to duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the recipient.
Sales tax
Sales tax, if applicable, is calculated and displayed at checkout.
Contact
For any shipping questions, use our Contact page.